The next scheduled train strike is November 23, 2024, 9pm until 9pm on November 24, 2024.

In the event of a strike many trains continue to run, so your travel may not be affected:

• There are a number of ‘guaranteed’ trains that run during Trenitalia strike action: click here for the list.
• To check the status of all trains, go to ViaggiaTreno, then click your departure station on the map or click the magnifying glass icon to search for your train number.

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If you are affected by a train strike in Italy, ItaliaRail is here to help!

Strikes are an unfortunate part of Italy’s railway system, however Italians schedule strikes in advance, so travellers can plan ahead.

If Your Train is Canceled

Fortunately, there are a number of alternative travel options in the event of your train being canceled:

Alternative travel options

• Rebook train travel - as mentioned above, there are a number of ‘guaranteed’ trains that run during Trenitalia strike action: click here for the list. You will need to purchase a new ticket, either at the station or right here at italiarail.com. Your canceled train will be refunded in full (see below).
• Italo trains - Italo is an alternative high-speed train company in Italy, which may not be affected by the Trenitalia strike. Check availability here.
• Buses - Italy has a well-developed bus network that connects major cities and towns. Companies like FlixBus, Itabus, and MarinoBus offer comfortable and affordable journeys.
• Car Rentals - Visit the ItaliaDrive website for great deals on car rentals.
• Domestic Flights - If you need to cover long distances quickly, domestic flights are a good option. Airlines like ITA and Ryanair offer connections between major Italian cities.
• Ride-Sharing - Services like BlaBlaCar connect drivers with empty seats to passengers heading in the same direction. It's an affordable and often social way to travel.
• Hotels - In some instances, it may make sense to spend the night at a hotel and continue your journey the next day. If so, visit the ItaliaHotels website for great deals on hotel stays.

Please note, confirmation of cancellation may not be provided until 15 minutes before departure. If you make alternative travel arrangements and your train is not canceled, you will not be able to apply for a refund.

Refund Process for Canceled Trains Due to Strike Action

ItaliaRail Customers

If you purchased your train ticket(s) from italiarail.com:

• Email us at strikehelp@italiarail.com. We will process your refund for you and will provide you with a refund within days. Do not attempt to process your refund directly with Trenitalia, as this could take up to 6 months to process. This is another benefit of booking with ItaliaRail!

Non-ItaliaRail Customers (i.e. booked/purchased directly from Trenitalia or other sites)

For information on how to claim a refund directly from Trenitalia, please click here. Please note, due to high volumes, Trenitalia may take up to 6 months to process your refund.

ItaliaRail Customers

If you purchased RailAid trip protection from ItaliaRail, contact us at strikehelp@italiarail.com for assistance with RailAid.

If you have additional questions or concerns, and/or need to claim a refund if your train is canceled, support is available 24/7. Email strikehelp@italiarail.com, or call U.S. toll free (877) 375-7245 or Italy direct at (+39) 06 9763 2451.

We will assist in processing your refund. Despite anticipated high volumes we will be there to help.