Recent Train Strike Information
Last Strike: The last train strike took place from 9am to 5pm on Wednesday, March 19th, 2025.
Will My Train Be Affected?
While strikes do impact train schedules, many trains continue to operate. Some "guaranteed" trains run during Trenitalia strike action.
Click here for the list of guaranteed trains.
To check your train's status, visit ViaggiaTreno. You can search for your departure station on the map or use the magnifying glass icon to find your train number.
What to Do if Your Train Is Canceled
If your train is canceled, here are alternative travel options:
- Rebook Your Train: You can book a new ticket on a guaranteed train. Your canceled train ticket will be fully refunded.
- Italo Trains: Italo is a high-speed train company that may not be affected by the strike. Check availability here.
- Buses: Italy has a robust bus network (e.g., FlixBus, Itabus, MarinoBus) that connects cities and towns.
- Car Rentals: Visit ItaliaDrive for great deals on car rentals.
- Domestic Flights: For long distances, domestic flights are a good option. Airlines like ITA and Ryanair connect major cities.
- Ride-Sharing: Services like BlaBlaCar offer an affordable and social travel option.
- Hotels: If necessary, you may choose to stay overnight and continue your journey the next day. Visit ItaliaHotels for hotel deals.
Refund Process for Canceled Trains
For ItaliaRail Customers:
- If You Purchased Through ItaliaRail:
Email us at strikehelp@italiarail.com to request a refund. We'll process your refund quickly—usually within a few days. Avoid contacting Trenitalia directly, as refunds could take up to 6 months.
Benefit of booking with ItaliaRail: We handle everything for you!
- If You Purchased RailAid Trip Protection:
Contact us at strikehelp@italiarail.com for assistance with RailAid coverage.
For Non-ItaliaRail Customers:
- Purchased from Trenitalia or Other Sites:
Visit Trenitalia's website for details on how to claim your refund. Keep in mind that due to high volumes, Trenitalia may take up to 6 months to process your refund.
Contact Us for Help
Need Assistance?
If you have any questions or need support with a refund, we're available 24/7. Contact us at:
- Email: strikehelp@italiarail.com
- U.S. Toll-Free: (877) 375-7245
- Italy Direct: (+39) 06 9763 2451
We'll assist you promptly despite high volumes.